{"id":142351,"date":"2024-05-08T13:59:19","date_gmt":"2024-05-08T11:59:19","guid":{"rendered":"http:\/\/e3mag.com\/?p=142351"},"modified":"2024-05-08T13:59:19","modified_gmt":"2024-05-08T11:59:19","slug":"cognigy-und-infinit-cx-verkuenden-partnerschaft","status":"publish","type":"post","link":"https:\/\/e3mag.com\/de\/cognigy-und-infinit-cx-verkuenden-partnerschaft\/","title":{"rendered":"Cognigy und Infinit.CX verk\u00fcnden Partnerschaft"},"content":{"rendered":"\n

Cognigy, Anbieter von konversationeller KI und Automatisierung, und Infinit.CX, ein Systemintegrator und Berater im Bereich Kundenservice und Customer Experience, schlie\u00dfen Partnerschaft. Diese Partnerschaft zielt darauf ab, die digitale Transformation der CX (Customer Experience) weiter voranzutreiben und Unternehmen in der DACH-Region dabei zu unterst\u00fctzen, erstklassige Kundenservice-Interaktionen anzubieten. <\/p>\n\n\n\n

Die Zusammenarbeit soll es Unternehmen erm\u00f6glichen, mithilfe von Cognigys Conversational AI–Plattform und der Umsetzungserfahrung von Infinit.CX personalisierte und effektive Kundenerlebnisse zu schaffen. Philipp Heltewig, CEO von Cognigy, kommentierte die Partnerschaft so: \u201eDie Partnerschaft mit der Infinit.CX group ist ein bedeutender Meilenstein f\u00fcr Cognigy. Gemeinsam werden wir Unternehmen dabei unterst\u00fctzen, ihre Kundeninteraktionen zu revolutionieren und ihre digitale Transformation voranzutreiben. Die Kombination unserer Technologie mit dem Fachwissen von Infinit.CX wird es Unternehmen erm\u00f6glichen, erstklassigen Kundenservice auf h\u00f6chstem Niveau anzubieten.\u201c<\/p>

\"\"<\/a><\/div><\/div>\n\n\n\n

Stefan Gr\u00fcnzner, CEO der Infinit.CX group, \u00e4u\u00dferte sich ebenfalls zur Partnerschaft: \u201eWir freuen uns sehr \u00fcber die Zusammenarbeit mit Cognigy. Durch die Integration unserer Customer-Experience-Expertise mit Cognigys Conversational-AI-Plattform werden Unternehmen in der Lage sein, das Kundenerlebnis auf ein neues Level zu heben. Diese Partnerschaft unterstreicht unser Engagement, unseren anspruchsvollen Kunden stets innovative L\u00f6sungen zur Verf\u00fcgung zu stellen, um ihre Wettbewerbsf\u00e4higkeit zu st\u00e4rken.\u201c<\/p>\n\n\n\n

\"\"
V. l.: Stefan Gr\u00fcnzner, CEO, Infinit.CX; Philipp Heltewig, CEO, Cognigy; und Sascha Poggemann, COO, Cognigy.<\/em><\/figcaption><\/figure>\n\n\n\n
\n

cognigy.com<\/a><\/p>\n\n\n\n

infinit.cx<\/a><\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

Die Zusammenarbeit erm\u00f6glicht Unternehmen personalisierte und effektive Kundenerlebnisse.<\/p>\n","protected":false},"author":2368,"featured_media":135877,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"pmpro_default_level":"","footnotes":""},"categories":[2,43945],"tags":[],"coauthors":[39720],"class_list":["post-142351","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-sap-nachrichten","category-mag-24-05","pmpro-has-access"],"acf":[],"featured_image_urls_v2":{"full":["https:\/\/e3mag.com\/wp-content\/uploads\/2023\/12\/23-12-Kooperation-shutterstock_1538733428.jpg",1000,450,false],"thumbnail":["https:\/\/e3mag.com\/wp-content\/uploads\/2023\/12\/23-12-Kooperation-shutterstock_1538733428-150x150.jpg",150,150,true],"medium":["https:\/\/e3mag.com\/wp-content\/uploads\/2023\/12\/23-12-Kooperation-shutterstock_1538733428-400x180.jpg",400,180,true],"medium_large":["https:\/\/e3mag.com\/wp-content\/uploads\/2023\/12\/23-12-Kooperation-shutterstock_1538733428-768x346.jpg",768,346,true],"large":["https:\/\/e3mag.com\/wp-content\/uploads\/2023\/12\/23-12-Kooperation-shutterstock_1538733428.jpg",1000,450,false],"image-100":["https:\/\/e3mag.com\/wp-content\/uploads\/2023\/12\/23-12-Kooperation-shutterstock_1538733428-100x45.jpg",100,45,true],"image-480":["https:\/\/e3mag.com\/wp-content\/uploads\/2023\/12\/23-12-Kooperation-shutterstock_1538733428-480x216.jpg",480,216,true],"image-640":["https:\/\/e3mag.com\/wp-content\/uploads\/2023\/12\/23-12-Kooperation-shutterstock_1538733428-640x288.jpg",640,288,true],"image-720":["https:\/\/e3mag.com\/wp-content\/uploads\/2023\/12\/23-12-Kooperation-shutterstock_1538733428-720x324.jpg",720,324,true],"image-960":["https:\/\/e3mag.com\/wp-content\/uploads\/2023\/12\/23-12-Kooperation-shutterstock_1538733428-960x432.jpg",960,432,true],"image-1168":["https:\/\/e3mag.com\/wp-content\/uploads\/2023\/12\/23-12-Kooperation-shutterstock_1538733428.jpg",1000,450,false],"image-1440":["https:\/\/e3mag.com\/wp-content\/uploads\/2023\/12\/23-12-Kooperation-shutterstock_1538733428.jpg",1000,450,false],"image-1920":["https:\/\/e3mag.com\/wp-content\/uploads\/2023\/12\/23-12-Kooperation-shutterstock_1538733428.jpg",1000,450,false],"1536x1536":["https:\/\/e3mag.com\/wp-content\/uploads\/2023\/12\/23-12-Kooperation-shutterstock_1538733428.jpg",1000,450,false],"2048x2048":["https:\/\/e3mag.com\/wp-content\/uploads\/2023\/12\/23-12-Kooperation-shutterstock_1538733428.jpg",1000,450,false],"trp-custom-language-flag":["https:\/\/e3mag.com\/wp-content\/uploads\/2023\/12\/23-12-Kooperation-shutterstock_1538733428-18x8.jpg",18,8,true],"bricks_large_16x9":["https:\/\/e3mag.com\/wp-content\/uploads\/2023\/12\/23-12-Kooperation-shutterstock_1538733428.jpg",1000,450,false],"bricks_large":["https:\/\/e3mag.com\/wp-content\/uploads\/2023\/12\/23-12-Kooperation-shutterstock_1538733428.jpg",1000,450,false],"bricks_large_square":["https:\/\/e3mag.com\/wp-content\/uploads\/2023\/12\/23-12-Kooperation-shutterstock_1538733428.jpg",1000,450,false],"bricks_medium":["https:\/\/e3mag.com\/wp-content\/uploads\/2023\/12\/23-12-Kooperation-shutterstock_1538733428-600x270.jpg",600,270,true],"bricks_medium_square":["https:\/\/e3mag.com\/wp-content\/uploads\/2023\/12\/23-12-Kooperation-shutterstock_1538733428-600x450.jpg",600,450,true],"profile_24":["https:\/\/e3mag.com\/wp-content\/uploads\/2023\/12\/23-12-Kooperation-shutterstock_1538733428-24x24.jpg",24,24,true],"profile_48":["https:\/\/e3mag.com\/wp-content\/uploads\/2023\/12\/23-12-Kooperation-shutterstock_1538733428-48x48.jpg",48,48,true],"profile_96":["https:\/\/e3mag.com\/wp-content\/uploads\/2023\/12\/23-12-Kooperation-shutterstock_1538733428-96x96.jpg",96,96,true],"profile_150":["https:\/\/e3mag.com\/wp-content\/uploads\/2023\/12\/23-12-Kooperation-shutterstock_1538733428-150x150.jpg",150,150,true],"profile_300":["https:\/\/e3mag.com\/wp-content\/uploads\/2023\/12\/23-12-Kooperation-shutterstock_1538733428-300x300.jpg",300,300,true]},"post_excerpt_stackable_v2":"

Die Zusammenarbeit erm\u00f6glicht Unternehmen personalisierte und effektive Kundenerlebnisse.<\/p>\n","category_list_v2":"Community Nachrichten<\/a>, MAG 24-05<\/a>","author_info_v2":{"name":"E3-Magazin","url":"https:\/\/e3mag.com\/de\/author\/e3_magazin\/"},"comments_num_v2":"0 comments","_links":{"self":[{"href":"https:\/\/e3mag.com\/de\/wp-json\/wp\/v2\/posts\/142351","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/e3mag.com\/de\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/e3mag.com\/de\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/e3mag.com\/de\/wp-json\/wp\/v2\/users\/2368"}],"replies":[{"embeddable":true,"href":"https:\/\/e3mag.com\/de\/wp-json\/wp\/v2\/comments?post=142351"}],"version-history":[{"count":2,"href":"https:\/\/e3mag.com\/de\/wp-json\/wp\/v2\/posts\/142351\/revisions"}],"predecessor-version":[{"id":142355,"href":"https:\/\/e3mag.com\/de\/wp-json\/wp\/v2\/posts\/142351\/revisions\/142355"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/e3mag.com\/de\/wp-json\/wp\/v2\/media\/135877"}],"wp:attachment":[{"href":"https:\/\/e3mag.com\/de\/wp-json\/wp\/v2\/media?parent=142351"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/e3mag.com\/de\/wp-json\/wp\/v2\/categories?post=142351"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/e3mag.com\/de\/wp-json\/wp\/v2\/tags?post=142351"},{"taxonomy":"author","embeddable":true,"href":"https:\/\/e3mag.com\/de\/wp-json\/wp\/v2\/coauthors?post=142351"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}