{"id":133051,"date":"2023-10-12T08:00:00","date_gmt":"2023-10-12T06:00:00","guid":{"rendered":"http:\/\/e3mag.com\/?p=133051"},"modified":"2023-10-09T11:24:53","modified_gmt":"2023-10-09T09:24:53","slug":"voice-chat-bots-ki-gestuetzte-bots-im-sap-store","status":"publish","type":"post","link":"https:\/\/e3mag.com\/de\/voice-chat-bots-ki-gestuetzte-bots-im-sap-store\/","title":{"rendered":"Voice\/Chat-Bots: KI-gest\u00fctzte Bots im SAP-Store"},"content":{"rendered":"\n<p>Beide L\u00f6sungen basieren auf der SAP Business Technology Platform (BTP) unter Verwendung der SAP Integration -Suite. W\u00e4hrend die Customer-Experience-L\u00f6sung (CX) mit SAP-Commerce, SAP-Commerce-Cloud, CRM Sales und CRM Service Manager integriert ist, ist die Employee-Experience-L\u00f6sung (EX) mit SAP SuccessFactors Employee Central integriert. \u201eUnsere generative, KI-gest\u00fctzte Dynamic Automation Platform nutzt die Multi-LLM-Architektur und hilft Unternehmen dabei, die Art und Weise, wie sie mit Kunden und Mitarbeitern in Kontakt treten, neu zu definieren. Das verschafft ihnen einen Wettbewerbsvorteil und einen wertvollen ROI in gro\u00dfem Umfang\u201c, sagte Raghu Ravinutala, CEO und Mitbegr\u00fcnder von Yellow.ai.<\/p>\n\n\n\n<p>\u201eDie dynamischen KI-Agenten von Yellow.ai, die jedes Quartal mehr als zwei Milliarden Interaktionen abwickeln, unterst\u00fctzen mehr als 135 Sprachen auf mehr als 35 Kan\u00e4len wie Telefonie, Alexa, Web, WhatsApp, Google Business Messaging und Facebook. Unsere dynamischen KI-Agenten k\u00f6nnen Unternehmen in die Lage versetzen, Kundenfunktionen \u00fcber unsere Produktsuiten Conversational Service Cloud und Conversational Commerce Cloud zu automatisieren, w\u00e4hrend unsere Conversational EX Cloud rund um die Uhr Support mit Self-Service-Automatisierung bietet, um alle allt\u00e4glichen Mitarbeiteranfragen in gro\u00dfem Umfang zu beantworten. <\/p><div class=\"great-fullsize-content-de great-entity-placement\" style=\"float: left;\" id=\"great-415319492\"><div id=\"great-1723967137\" style=\"margin-bottom: 20px;\"><a data-no-instant=\"1\" href=\"https:\/\/www.youtube.com\/watch?v=6ZGXMPyM-nU\" rel=\"noopener\" class=\"a2t-link\" target=\"_blank\" aria-label=\"banner_26-04_29_1200x150\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/e3mag.com\/wp-content\/uploads\/2026\/03\/banner_26-04_29_1200x150-1.jpg\" alt=\"\"  srcset=\"https:\/\/e3mag.com\/wp-content\/uploads\/2026\/03\/banner_26-04_29_1200x150-1.jpg 1200w, https:\/\/e3mag.com\/wp-content\/uploads\/2026\/03\/banner_26-04_29_1200x150-1-400x50.jpg 400w, https:\/\/e3mag.com\/wp-content\/uploads\/2026\/03\/banner_26-04_29_1200x150-1-768x96.jpg 768w, https:\/\/e3mag.com\/wp-content\/uploads\/2026\/03\/banner_26-04_29_1200x150-1-100x13.jpg 100w, https:\/\/e3mag.com\/wp-content\/uploads\/2026\/03\/banner_26-04_29_1200x150-1-480x60.jpg 480w, https:\/\/e3mag.com\/wp-content\/uploads\/2026\/03\/banner_26-04_29_1200x150-1-640x80.jpg 640w, https:\/\/e3mag.com\/wp-content\/uploads\/2026\/03\/banner_26-04_29_1200x150-1-720x90.jpg 720w, https:\/\/e3mag.com\/wp-content\/uploads\/2026\/03\/banner_26-04_29_1200x150-1-960x120.jpg 960w, https:\/\/e3mag.com\/wp-content\/uploads\/2026\/03\/banner_26-04_29_1200x150-1-1168x146.jpg 1168w, https:\/\/e3mag.com\/wp-content\/uploads\/2026\/03\/banner_26-04_29_1200x150-1-18x2.jpg 18w, https:\/\/e3mag.com\/wp-content\/uploads\/2026\/03\/banner_26-04_29_1200x150-1-600x75.jpg 600w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" width=\"1200\" height=\"150\"  style=\" max-width: 100%; height: auto;\" \/><\/a><\/div><\/div>\n\n\n\n<p>Mit unseren L\u00f6sungen liefern wir menschen\u00e4hnliche Erfahrungen und erreichen innerhalb von 30 Tagen eine Automatisierung von \u00fcber 90 Prozent bei 60 Prozent geringeren Betriebskosten.\u201c Die ChatBots- und VoiceBots-L\u00f6sung f\u00fcr CX ist im SAP Store als kostenlose Testversion erh\u00e4ltlich. Der SAP-Store bietet ein vernetztes, digitales Kundenerlebnis, um mehr als 2300 L\u00f6sungen von SAP und seinen Partnern zu finden, auszuprobieren, zu kaufen und zu erneuern. Dort k\u00f6nnen Kunden die SAP-L\u00f6sungen und SAP-validierten L\u00f6sungen finden, die sie ben\u00f6tigen, um ihr Gesch\u00e4ft auszubauen. Und f\u00fcr jeden Kauf, der \u00fcber den SAP-Store get\u00e4tigt wird, pflanzt SAP einen Baum.<\/p>\n\n\n\n<p><a href=\"https:\/\/yellow.ai\/\" data-type=\"link\" data-id=\"https:\/\/yellow.ai\/\" target=\"_blank\" rel=\"noopener\">yellow.<\/a><a href=\"https:\/\/yellow.ai\/\" target=\"_blank\" data-type=\"link\" data-id=\"https:\/\/yellow.ai\/\" rel=\"noreferrer noopener\">ai<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Yellow.ai gab bekannt, dass seine generativen KI-gest\u00fctzten ChatBots und VoiceBots f\u00fcr die Automatisierung im SAP-Store bereitstehen.<\/p>\n","protected":false},"author":2368,"featured_media":133052,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"pmpro_default_level":"","footnotes":""},"categories":[5,43596],"tags":[625,22564,624],"coauthors":[39720],"class_list":["post-133051","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-it-management","category-mag-23-10","tag-ai","tag-chatbots","tag-ki-joule","pmpro-has-access"],"acf":[],"featured_image_urls_v2":{"full":["https:\/\/e3mag.com\/wp-content\/uploads\/2023\/10\/WEB_Voice-Chat-Bots_shutterstock_2288278947.jpg",1000,450,false],"thumbnail":["https:\/\/e3mag.com\/wp-content\/uploads\/2023\/10\/WEB_Voice-Chat-Bots_shutterstock_2288278947-150x150.jpg",150,150,true],"medium":["https:\/\/e3mag.com\/wp-content\/uploads\/2023\/10\/WEB_Voice-Chat-Bots_shutterstock_2288278947-400x180.jpg",400,180,true],"medium_large":["https:\/\/e3mag.com\/wp-content\/uploads\/2023\/10\/WEB_Voice-Chat-Bots_shutterstock_2288278947-768x346.jpg",768,346,true],"large":["https:\/\/e3mag.com\/wp-content\/uploads\/2023\/10\/WEB_Voice-Chat-Bots_shutterstock_2288278947.jpg",1000,450,false],"image-100":["https:\/\/e3mag.com\/wp-content\/uploads\/2023\/10\/WEB_Voice-Chat-Bots_shutterstock_2288278947-100x45.jpg",100,45,true],"image-480":["https:\/\/e3mag.com\/wp-content\/uploads\/2023\/10\/WEB_Voice-Chat-Bots_shutterstock_2288278947-480x216.jpg",480,216,true],"image-640":["https:\/\/e3mag.com\/wp-content\/uploads\/2023\/10\/WEB_Voice-Chat-Bots_shutterstock_2288278947-640x288.jpg",640,288,true],"image-720":["https:\/\/e3mag.com\/wp-content\/uploads\/2023\/10\/WEB_Voice-Chat-Bots_shutterstock_2288278947-720x324.jpg",720,324,true],"image-960":["https:\/\/e3mag.com\/wp-content\/uploads\/2023\/10\/WEB_Voice-Chat-Bots_shutterstock_2288278947-960x432.jpg",960,432,true],"image-1168":["https:\/\/e3mag.com\/wp-content\/uploads\/2023\/10\/WEB_Voice-Chat-Bots_shutterstock_2288278947.jpg",1000,450,false],"image-1440":["https:\/\/e3mag.com\/wp-content\/uploads\/2023\/10\/WEB_Voice-Chat-Bots_shutterstock_2288278947.jpg",1000,450,false],"image-1920":["https:\/\/e3mag.com\/wp-content\/uploads\/2023\/10\/WEB_Voice-Chat-Bots_shutterstock_2288278947.jpg",1000,450,false],"1536x1536":["https:\/\/e3mag.com\/wp-content\/uploads\/2023\/10\/WEB_Voice-Chat-Bots_shutterstock_2288278947.jpg",1000,450,false],"2048x2048":["https:\/\/e3mag.com\/wp-content\/uploads\/2023\/10\/WEB_Voice-Chat-Bots_shutterstock_2288278947.jpg",1000,450,false],"trp-custom-language-flag":["https:\/\/e3mag.com\/wp-content\/uploads\/2023\/10\/WEB_Voice-Chat-Bots_shutterstock_2288278947-18x8.jpg",18,8,true],"bricks_large_16x9":["https:\/\/e3mag.com\/wp-content\/uploads\/2023\/10\/WEB_Voice-Chat-Bots_shutterstock_2288278947.jpg",1000,450,false],"bricks_large":["https:\/\/e3mag.com\/wp-content\/uploads\/2023\/10\/WEB_Voice-Chat-Bots_shutterstock_2288278947.jpg",1000,450,false],"bricks_large_square":["https:\/\/e3mag.com\/wp-content\/uploads\/2023\/10\/WEB_Voice-Chat-Bots_shutterstock_2288278947.jpg",1000,450,false],"bricks_medium":["https:\/\/e3mag.com\/wp-content\/uploads\/2023\/10\/WEB_Voice-Chat-Bots_shutterstock_2288278947-600x270.jpg",600,270,true],"bricks_medium_square":["https:\/\/e3mag.com\/wp-content\/uploads\/2023\/10\/WEB_Voice-Chat-Bots_shutterstock_2288278947-600x450.jpg",600,450,true],"profile_24":["https:\/\/e3mag.com\/wp-content\/uploads\/2023\/10\/WEB_Voice-Chat-Bots_shutterstock_2288278947-24x24.jpg",24,24,true],"profile_48":["https:\/\/e3mag.com\/wp-content\/uploads\/2023\/10\/WEB_Voice-Chat-Bots_shutterstock_2288278947-48x48.jpg",48,48,true],"profile_96":["https:\/\/e3mag.com\/wp-content\/uploads\/2023\/10\/WEB_Voice-Chat-Bots_shutterstock_2288278947-96x96.jpg",96,96,true],"profile_150":["https:\/\/e3mag.com\/wp-content\/uploads\/2023\/10\/WEB_Voice-Chat-Bots_shutterstock_2288278947-150x150.jpg",150,150,true],"profile_300":["https:\/\/e3mag.com\/wp-content\/uploads\/2023\/10\/WEB_Voice-Chat-Bots_shutterstock_2288278947-300x300.jpg",300,300,true]},"post_excerpt_stackable_v2":"<p>Yellow.ai gab bekannt, dass seine generativen KI-gest\u00fctzten ChatBots und VoiceBots f\u00fcr die Automatisierung im SAP-Store bereitstehen.<\/p>\n","category_list_v2":"<a href=\"https:\/\/e3mag.com\/de\/category\/it-management\/\" rel=\"category tag\">IT-Management<\/a>, <a href=\"https:\/\/e3mag.com\/de\/category\/mag-23-10\/\" rel=\"category tag\">MAG 23-10<\/a>","author_info_v2":{"name":"E3-Magazin","url":"https:\/\/e3mag.com\/de\/author\/e3_magazin\/"},"comments_num_v2":"0 comments","_links":{"self":[{"href":"https:\/\/e3mag.com\/de\/wp-json\/wp\/v2\/posts\/133051","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/e3mag.com\/de\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/e3mag.com\/de\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/e3mag.com\/de\/wp-json\/wp\/v2\/users\/2368"}],"replies":[{"embeddable":true,"href":"https:\/\/e3mag.com\/de\/wp-json\/wp\/v2\/comments?post=133051"}],"version-history":[{"count":2,"href":"https:\/\/e3mag.com\/de\/wp-json\/wp\/v2\/posts\/133051\/revisions"}],"predecessor-version":[{"id":133054,"href":"https:\/\/e3mag.com\/de\/wp-json\/wp\/v2\/posts\/133051\/revisions\/133054"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/e3mag.com\/de\/wp-json\/wp\/v2\/media\/133052"}],"wp:attachment":[{"href":"https:\/\/e3mag.com\/de\/wp-json\/wp\/v2\/media?parent=133051"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/e3mag.com\/de\/wp-json\/wp\/v2\/categories?post=133051"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/e3mag.com\/de\/wp-json\/wp\/v2\/tags?post=133051"},{"taxonomy":"author","embeddable":true,"href":"https:\/\/e3mag.com\/de\/wp-json\/wp\/v2\/coauthors?post=133051"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}