{"id":112643,"date":"2022-04-18T08:00:00","date_gmt":"2022-04-18T06:00:00","guid":{"rendered":"http:\/\/e3mag.com\/?p=112643"},"modified":"2022-03-14T09:46:03","modified_gmt":"2022-03-14T08:46:03","slug":"b2b2b-ablaeufe-mithilfe-von-process-mining","status":"publish","type":"post","link":"https:\/\/e3mag.com\/de\/b2b2b-ablaeufe-mithilfe-von-process-mining\/","title":{"rendered":"B2B2B-Abl\u00e4ufe mithilfe von Process Mining"},"content":{"rendered":"\n<p>Das ist eines der zentralen Ergebnisse der Studie \u201eTrends in Process Improvement and Data Execution\u201c. Die Befragung wurde von Forrester Consulting durchgef\u00fchrt. Um durch die bessere Nutzung von Daten valide Erkenntnisse \u00fcber die tats\u00e4chlichen Abl\u00e4ufe im Unternehmen zu gewinnen, setzen daher laut Studie immer mehr F\u00fchrungskr\u00e4fte auf Process Mining: 61 Prozent der befragten Entscheider stufen Process Mining als wichtigste Technologie zur Verbesserung von Gesch\u00e4ftsprozessen ein und planen, diese in den n\u00e4chsten zw\u00f6lf Monaten einzusetzen oder zu evaluieren. Die Technologie erm\u00f6glicht ihnen bessere Einblicke in ineinandergreifende Prozesse und die Chance, Ineffizienzen zu beseitigen. <\/p>\n\n\n\n<p>Prozesse entlang der Lieferkette geh\u00f6ren hier ebenso dazu wie der Kundenservice. In diesen Bereichen greifen zahlreiche Systeme wie zum Beispiel Enterprise Resource Planning, Supply Chain Management, IT-Service-Management und Tabellenkalkulationen ineinander. 90 Prozent der Unternehmen, die Process Mining einsetzen, sind zuversichtlich, dass sie ihre Ziele zur Prozessverbesserung in diesem Jahr erreichen werden<em>. \u201eProzessschwachstellen sind die heimlichen Effizienzkiller eines Unternehmens. Und nur mit Process Mining werden sie sichtbar\u201c<\/em>, so Professor Wil van der Aalst, Chief Scientist bei Celonis. <em>\u201eUnternehmen, die diese Ineffizienzen erkennen und beseitigen, verbessern nicht nur ihre Ergebnisse, sondern gewinnen auch die n\u00f6tige Flexibilit\u00e4t, um schnell auf disruptive wirtschaftliche Entwicklungen reagieren zu k\u00f6nnen.\u201c<\/em><\/p><div class=\"great-fullsize-content-de great-entity-placement\" style=\"float: left;\" id=\"great-391958403\"><div id=\"great-1687756306\" style=\"margin-bottom: 20px;\"><a data-no-instant=\"1\" href=\"https:\/\/www.youtube.com\/watch?v=6ZGXMPyM-nU\" rel=\"noopener\" class=\"a2t-link\" target=\"_blank\" aria-label=\"banner_26-04_29_1200x150\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/e3mag.com\/wp-content\/uploads\/2026\/03\/banner_26-04_29_1200x150-1.jpg\" alt=\"\"  srcset=\"https:\/\/e3mag.com\/wp-content\/uploads\/2026\/03\/banner_26-04_29_1200x150-1.jpg 1200w, https:\/\/e3mag.com\/wp-content\/uploads\/2026\/03\/banner_26-04_29_1200x150-1-400x50.jpg 400w, https:\/\/e3mag.com\/wp-content\/uploads\/2026\/03\/banner_26-04_29_1200x150-1-768x96.jpg 768w, https:\/\/e3mag.com\/wp-content\/uploads\/2026\/03\/banner_26-04_29_1200x150-1-100x13.jpg 100w, https:\/\/e3mag.com\/wp-content\/uploads\/2026\/03\/banner_26-04_29_1200x150-1-480x60.jpg 480w, https:\/\/e3mag.com\/wp-content\/uploads\/2026\/03\/banner_26-04_29_1200x150-1-640x80.jpg 640w, https:\/\/e3mag.com\/wp-content\/uploads\/2026\/03\/banner_26-04_29_1200x150-1-720x90.jpg 720w, https:\/\/e3mag.com\/wp-content\/uploads\/2026\/03\/banner_26-04_29_1200x150-1-960x120.jpg 960w, https:\/\/e3mag.com\/wp-content\/uploads\/2026\/03\/banner_26-04_29_1200x150-1-1168x146.jpg 1168w, https:\/\/e3mag.com\/wp-content\/uploads\/2026\/03\/banner_26-04_29_1200x150-1-18x2.jpg 18w, https:\/\/e3mag.com\/wp-content\/uploads\/2026\/03\/banner_26-04_29_1200x150-1-600x75.jpg 600w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" width=\"1200\" height=\"150\"  style=\" max-width: 100%; height: auto;\" \/><\/a><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Viele Unternehmen f\u00fchlen sich von der hohen Komplexit\u00e4t unz\u00e4hliger IT-Systeme und Prozesse \u00fcberfordert und sehen sich nicht in der Lage, ihre eigenen Prozesse vollst\u00e4ndig zu durchblicken.<\/p>\n","protected":false},"author":38,"featured_media":112645,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"pmpro_default_level":"","footnotes":""},"categories":[4,40469],"tags":[669,3504,27692,143,4277,274],"coauthors":[19920],"class_list":["post-112643","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-management","category-mag-22-03","tag-b2b2c","tag-celonis","tag-forrester","tag-management","tag-process-mining","tag-studie","pmpro-has-access"],"acf":[],"featured_image_urls_v2":{"full":["https:\/\/e3mag.com\/wp-content\/uploads\/2022\/04\/shutterstock_1911781129-ZinetroN.jpg",1000,450,false],"thumbnail":["https:\/\/e3mag.com\/wp-content\/uploads\/2022\/04\/shutterstock_1911781129-ZinetroN-150x150.jpg",150,150,true],"medium":["https:\/\/e3mag.com\/wp-content\/uploads\/2022\/04\/shutterstock_1911781129-ZinetroN.jpg",400,180,false],"medium_large":["https:\/\/e3mag.com\/wp-content\/uploads\/2022\/04\/shutterstock_1911781129-ZinetroN-768x346.jpg",768,346,true],"large":["https:\/\/e3mag.com\/wp-content\/uploads\/2022\/04\/shutterstock_1911781129-ZinetroN.jpg",1000,450,false],"image-100":["https:\/\/e3mag.com\/wp-content\/uploads\/2022\/04\/shutterstock_1911781129-ZinetroN-100x45.jpg",100,45,true],"image-480":["https:\/\/e3mag.com\/wp-content\/uploads\/2022\/04\/shutterstock_1911781129-ZinetroN-480x216.jpg",480,216,true],"image-640":["https:\/\/e3mag.com\/wp-content\/uploads\/2022\/04\/shutterstock_1911781129-ZinetroN-640x288.jpg",640,288,true],"image-720":["https:\/\/e3mag.com\/wp-content\/uploads\/2022\/04\/shutterstock_1911781129-ZinetroN-720x324.jpg",720,324,true],"image-960":["https:\/\/e3mag.com\/wp-content\/uploads\/2022\/04\/shutterstock_1911781129-ZinetroN-960x432.jpg",960,432,true],"image-1168":["https:\/\/e3mag.com\/wp-content\/uploads\/2022\/04\/shutterstock_1911781129-ZinetroN.jpg",1000,450,false],"image-1440":["https:\/\/e3mag.com\/wp-content\/uploads\/2022\/04\/shutterstock_1911781129-ZinetroN.jpg",1000,450,false],"image-1920":["https:\/\/e3mag.com\/wp-content\/uploads\/2022\/04\/shutterstock_1911781129-ZinetroN.jpg",1000,450,false],"1536x1536":["https:\/\/e3mag.com\/wp-content\/uploads\/2022\/04\/shutterstock_1911781129-ZinetroN.jpg",1000,450,false],"2048x2048":["https:\/\/e3mag.com\/wp-content\/uploads\/2022\/04\/shutterstock_1911781129-ZinetroN.jpg",1000,450,false],"trp-custom-language-flag":["https:\/\/e3mag.com\/wp-content\/uploads\/2022\/04\/shutterstock_1911781129-ZinetroN.jpg",18,8,false],"bricks_large_16x9":["https:\/\/e3mag.com\/wp-content\/uploads\/2022\/04\/shutterstock_1911781129-ZinetroN.jpg",1000,450,false],"bricks_large":["https:\/\/e3mag.com\/wp-content\/uploads\/2022\/04\/shutterstock_1911781129-ZinetroN.jpg",1000,450,false],"bricks_large_square":["https:\/\/e3mag.com\/wp-content\/uploads\/2022\/04\/shutterstock_1911781129-ZinetroN.jpg",1000,450,false],"bricks_medium":["https:\/\/e3mag.com\/wp-content\/uploads\/2022\/04\/shutterstock_1911781129-ZinetroN.jpg",600,270,false],"bricks_medium_square":["https:\/\/e3mag.com\/wp-content\/uploads\/2022\/04\/shutterstock_1911781129-ZinetroN.jpg",600,270,false],"profile_24":["https:\/\/e3mag.com\/wp-content\/uploads\/2022\/04\/shutterstock_1911781129-ZinetroN-24x24.jpg",24,24,true],"profile_48":["https:\/\/e3mag.com\/wp-content\/uploads\/2022\/04\/shutterstock_1911781129-ZinetroN-48x48.jpg",48,48,true],"profile_96":["https:\/\/e3mag.com\/wp-content\/uploads\/2022\/04\/shutterstock_1911781129-ZinetroN-96x96.jpg",96,96,true],"profile_150":["https:\/\/e3mag.com\/wp-content\/uploads\/2022\/04\/shutterstock_1911781129-ZinetroN-150x150.jpg",150,150,true],"profile_300":["https:\/\/e3mag.com\/wp-content\/uploads\/2022\/04\/shutterstock_1911781129-ZinetroN-300x300.jpg",300,300,true]},"post_excerpt_stackable_v2":"<p>Viele Unternehmen f\u00fchlen sich von der hohen Komplexit\u00e4t unz\u00e4hliger IT-Systeme und Prozesse \u00fcberfordert und sehen sich nicht in der Lage, ihre eigenen Prozesse vollst\u00e4ndig zu durchblicken.<\/p>\n","category_list_v2":"<a href=\"https:\/\/e3mag.com\/de\/category\/management\/\" rel=\"category tag\">Business-Management<\/a>, <a href=\"https:\/\/e3mag.com\/de\/category\/mag-22-03\/\" rel=\"category tag\">Mag 22-03<\/a>","author_info_v2":{"name":"E-3 Magazin","url":"https:\/\/e3mag.com\/de\/author\/e-3-magazin\/"},"comments_num_v2":"0 comments","_links":{"self":[{"href":"https:\/\/e3mag.com\/de\/wp-json\/wp\/v2\/posts\/112643","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/e3mag.com\/de\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/e3mag.com\/de\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/e3mag.com\/de\/wp-json\/wp\/v2\/users\/38"}],"replies":[{"embeddable":true,"href":"https:\/\/e3mag.com\/de\/wp-json\/wp\/v2\/comments?post=112643"}],"version-history":[{"count":0,"href":"https:\/\/e3mag.com\/de\/wp-json\/wp\/v2\/posts\/112643\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/e3mag.com\/de\/wp-json\/wp\/v2\/media\/112645"}],"wp:attachment":[{"href":"https:\/\/e3mag.com\/de\/wp-json\/wp\/v2\/media?parent=112643"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/e3mag.com\/de\/wp-json\/wp\/v2\/categories?post=112643"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/e3mag.com\/de\/wp-json\/wp\/v2\/tags?post=112643"},{"taxonomy":"author","embeddable":true,"href":"https:\/\/e3mag.com\/de\/wp-json\/wp\/v2\/coauthors?post=112643"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}